Introduction

CHIC Flowers ("we," "us," or "our") operates the website chicflowers.com and provides luxury wedding floral design services in San Diego, Los Angeles, and throughout Southern California. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, wedding date, and venue details provided through our contact and inquiry forms.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources. This data is collected through cookies and analytics tools such as Google Analytics and Google Tag Manager.
Communication Data: Records of correspondence when you contact us via email, phone, or our website forms.

How We Use Your Information

To respond to inquiries and schedule consultations
To create and deliver custom floral proposals for your wedding or event
To communicate about your booking, design details, and event logistics
To improve our website, services, and user experience
To send marketing communications, only with your consent
To comply with legal obligations

Cookies and Tracking

Our website uses cookies and similar tracking technologies, including Google Tag Manager and Facebook Pixel, to analyze traffic, measure advertising effectiveness, and improve your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as email marketing platforms and analytics providers. These parties are obligated to keep your information confidential and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is secured with HTTPS encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms such as Instagram, Facebook, TikTok, and Pinterest. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

CHIC Flowers
770 First Ave., San Diego, CA 92101
Phone: 619-919-2437
Email: chicflowersonline@gmail.com